Yodelar’s mission is to create an investment world where consumers understand performance. As we grow to achieve that mission, we’re looking to add highly technical, hands-on, and mission-driven Engineering Managers to lead our engineering efforts.
The Customer Experience Business Analyst will support the business in delivering high-quality strategic and tactical analysis and reports for customer service operations. A focused, hard-working and meticulous analyst, you will develop functional expertise in data analysis as well as in-depth and expert industry insight and knowledge providing the key insights and findings to improve how we serve our customers. You will support the management with analyses of productivity, satisfaction, operations and SLA’s across both internal and external service teams. The business analyst will be working closely with counterparts in Finance and Data Analytics.
the Growth Marketing team at Yodelar is looking for an exceptional individual to manage the engagement marketing team to develop overarching growth strategies for Yodelars notification programs i.e. engagement and growth through channels such as email text and SMS.